Frequently Asked

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Portable X-ray Spectographs (PortaSpec®)

Does Cianflone offer on-site training and installation support?

Yes, Cianflone offers 4 hours of free training at our Pittsburgh, Pennsylvania location with the purchase of a new PortaSpec. Cianflone also can come to your location, where only travel expenses may be incurred. If this option is chosen, Cianflone will gain prior consent before incurring any such expense. The installation of a new PortaSpec is a simple process, but our technical support team will provide assistance if necessary.

What is the typical turnaround time for PortaSpec® maintenance requests?

Turn around times for a PortaSpec® support and service can vary based on the request but often ranges from 1 day to 1 week. We recommend contacting our support team to define and determine what is necessary for the most efficient support request.

Should the PortaSpec® be calibrated annually?

Cianflone recommends that your PortaSpec® be calibrated annually to verify proper operation and to prevent any future issues. Some government agencies require periodic calibrations to be certified. Check the regulations in your industry.

Does Cianflone have international distributors and can they service the PortaSpec®?

Yes, Cianflone has International Distributors who have the capabilities to install and service our full line of PortaSpecs. Parts and accessories can be ordered through the distributor or directly through Cianflone’s U.S. plant.

How does the PortaSpec® work?

The PortaSpec® applies power to an x-ray tube which in turn excites elements in the sample. The resulting energy is guided through a collimator onto an analyzing crystal that separates the elements by their wavelength. The wavelength energy is then guided through an upper collimator and into a detector tube where the results are measured and compiled in the PortaSpec® software for results and further analysis.

PortaMelt Electric Arc Button Remelt Furnace

Other Frequently Asked Questions

Where is Cianflone’s U.S. plant located?

Cianflone is located at 135 Industry Drive Pittsburgh, PA 15275—just 7 miles from Pittsburgh International Airport and conveniently nearby hotels, shopping, and restaurants. View map.

Can payment be made with a major credit card?

Yes, Cianflone accepts Visa, MasterCard, Discover, and American Express.

Does Cianflone offer Warranty’s on its equipment?

Yes, the PortaSpec® comes with a 2-year warranty on parts; 5-year prorated warranty on x-ray tubes.
The PortaMelt Electric Arc Button Remelt Furnace comes with a 1-year warranty.